Refund policy
Last Updated: May 31, 2026
At Stooric, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Returns
- Items can be returned within 30 days of receiving your order.
- Products must be:
- Unused and in original condition
- In original packaging
- With proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Clearance or sale items
- Customized or special-order products
- Used or damaged items caused after delivery
Refunds
Once we receive and inspect your return:
- Approved refunds will be processed to your original payment method.
- Refund processing may take 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
Return Shipping
- Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Contact
For return requests contact:
Stooric
Email: support@stooric.com
Website: www.stooric.com